November 28, 2022
SmileBay has embarked on a journey to cultivate proper dental care, centred on fulfilling our patients’ satisfaction. Our primary goal is to provide all our patients with an Extraordinary Experience. One way we do so is by carefully curating an astonishing ambience that is both luxurious and comfortable. To this extent, we focus on soothing patients’ senses of Sight, Sound and Smell to minimise dental anxiety and maximise the dental experience.
At SmileBay, we do away with the standard sterile medical environment and, instead, present you with luxurious amenities, including comfortable couches where you can relax and feel at home. A soft and soothing colour scheme helps to evoke a sensation of peace, while the lighting complements our efforts to heighten the aesthetics and make our patients feel at ease. Apart from that, the installation of large-screen ultra-high-definition displays in our waiting area allows our patients to comfortably occupy themselves while waiting for their turn, while TV screens affixed on the ceiling in the treatment rooms provide a form of distraction during the dental procedures.
Additionally, we take special care to play upbeat yet soothing music to help distract our patients from the often anxiety-inducing noises emitted by the dental equipment used. The ambient music also serves to help patients to relax, especially when they are waiting for their turn.
In our attempt to make a good impression, one of the first things we did was get rid of the “dentist’s office” scent — that chemical smell connected to anaesthesia and invasive procedures, which makes people think they’re in a hospital atmosphere. We attempt to store any chemicals in enclosed spaces away from places with high patient traffic, such as the waiting room and treatment rooms, and we deploy diffusers with essential oils throughout the office to help mask the scent of the chemical. Meanwhile, in order to help prevent the spread of disease, a medical-grade air purifier helps to remove pollutants, chemicals, germs and odours; most importantly, they kill airborne viruses.
A Welcoming Environment For All
Mr. Nawarat Ailuan came to SmileBay for a tooth extraction and was amazed at the extraordinary ambience before him.
“I was very happy with my experience at SmileBay Dental Surgery and highly recommended them. The clinic is large and modern, so you definitely won’t feel like you’re walking into the typical clinic. I’ve always been wary about tooth extraction procedures, and the soft music and TV screen on the ceiling above me helped a lot in taking my mind off my anxiety. What’s more, the doctors and staff were all great!” he shared.
SmileBay makes sure that no detail is too minute to give you the best reason to stay with us throughout your dental care journey. From a highly trained team to a thoughtfully designed environment, we aim to deliver an extraordinary experience with a comfortable and luxurious ambience for our patients at all times. Book your appointment with us today!
SmileBay Dental started when Dr Yong Peng San opened his first clinic in 1999, named Yong Dental, offering dental services to nearby communities.
A great smile is a confidence booster that can enhance one’s quality of life and brighten up the lives of those around them.
We’d love to help you achieve your new smile and other dental needs. Contact us to book an appointment today!
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