Front Desk Associate


  • Manage customer calls, provide timely information and schedule appointments in a highly professional, courteous, proactive and efficient manner
  • Manage patient registration by providing assistance in filling the necessary forms
  • Systematically arrange appointments and fill in no-shows or cancellations in a proper manner
  • Manage and maintain patient records with high confidentiality
  • Monitor and maintain inventory supplies for the branch, tracking and ensuring lab work received during stipulated time
  • Manage daily incoming/outgoing mails and packages effectively and systematically
  • Assist the team in any other administrative and ad-hoc assignments when required


  • No working experience needed
  • Candidates must possess at least a secondary school / SPM level or higher qualification
  • Able to communicate in basic English
  • Computer literate
  • Training will be provided
Job Type: Full Time

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SmileBay Dental is the Trusted and Reliable Dental Service Provider based in Penang Malaysia. Established since 1999, preferred by MM2H group. with more than 6 clinics across Penang island and mainland.